Product Updates

What's new in myne.

Sep 26

Connect OpenTable

You can now connect OpenTable so diner profiles and reservations sit on the same customer record. Link one restaurant per location, then ru…

8 September 2026

Categorise Customer Groups

You can now assign a menu category to each Customer Group, so related lists sit under one heading in Customers. Pick an existing category o…

8 September 2026

Aug 26

Filter groups by last messaged

You can now filter a group by last messaged, so a list can be people you have not written to recently. Open a group, then use Last messaged…

Start from Welcome and Loyalty emails

You can now start from Welcome and Loyalty email templates, so a first join or points message does not begin from a blank canvas. Open Conv…

Choose which alerts you get

You can now choose which alerts you get, so inbox and task pings match the work you own. Open your profile, then Notifications, and turn ea…

Jul 26

Let customers sign in on your site

You can now let customers sign in on your own website, so a returning visitor can use email or phone instead of the join form every time. O…

Create a loyalty card on a profile

You can now create a loyalty card on a customer profile, so a lost wallet pass can be replaced without rebuilding the person. Open Passes,…

See meetings on the Tasks Calendar

You can now see Google Calendar meetings on a Tasks Calendar tab, so booked time sits next to follow-ups. Open Tasks, then choose Calendar.

Add staff notes in Shared Inbox

You can now leave a staff note on a Shared Inbox thread, and tag a teammate with @, so the next person sees the context. Open the thread, t…

Browse Outbox by who sent

You can now browse Outbox and Sent by who sent, so a flow draft, a brand send, or your own Gmail is not mixed in one list. Open Outbox or S…

See child businesses on an account

You can now see child businesses on an account, so a parent company and the sites under it sit in one place. Open a business, then choose t…

See a connection page Summary

You can now open a Summary tab on a connection page, so views, completions, and who finished the join sit in one place. Open Settings → Con…

Mar 26

Customers reply STOP or START

You can now see when a customer replies STOP or START to an SMS. STOP opts them out of marketing SMS; START can opt them back in.

Save and reuse email layouts

You can now save and reuse email layouts under Brand templates, then pick one when you write a campaign so you are not starting from a blan…

See SMS and email engagement

You can now see SMS and email engagement after a campaign sends. Open the campaign from Sent for opens, clicks, and bounces.

Send SMS from myne

You can now send SMS from myne to a Customer Group. Pick the list, write the message, then send, schedule, or save a draft—without leaving…

Send branded email

You can now send branded email from myne. Save a layout under Brand templates, then use it on a campaign so the send looks like your venue.

Schedule a campaign

You can now schedule a campaign for a future date and time. Set it in the message builder, then find it in Outbox until it sends.

Send a campaign to a group

You can now send a campaign to a Customer Group, so the message goes to the list you already built. Choose the group, pick SMS or email, th…

Add content tiles on connection pages

You can now add content tiles on join pages—menus, bookings, events, and links that are not a discount. Create the tile, then show it on th…

Short links for join URLs

You can now create short links for join URLs, so a table QR or a campaign link stays short enough to print and share. Name each link so sta…

Location-specific join links

You can now share a join link for a specific location, so a QR on the door opens that venue’s join experience. Copy the link or QR for that…

Import a group from CSV

You can now import a Customer Group from a CSV, so a list you already hold becomes a group you can message and offer to. Upload the file, m…

Control who sees vs who can redeem Promotions

You can now control who sees a promotion versus who can actually redeem it. Show the offer widely, or only to a Customer Group, and keep re…

Show Promotions on connection pages

You can now show promotions on connection pages, so the registration flow can lead with the deals you want people to see first. Turn on Con…

Feb 26

Choose where promotions appear

You can now choose where a promotion appears: connection pages and direct links, and/or ordering through connected integrations. Set it on…

23 February 2026

Build a living customer group

You can now build a living Customer Group from rules—who they are, what they did, where they shop. Membership stays current, so you can tar…

23 February 2026

Start from group templates

You can now start a Customer Group from a template, so common lists like new or lapsed are a starting point. Pick a template, then rename i…

22 February 2026

Google Wallet passes for Android

You can now add a myne pass to Google Wallet on Android after join. Customers keep a scannable card on their phone, and staff can scan it a…

16 February 2026

Create promotions

You can now create promotions in myne—what they get, when it applies, and how it looks. Set the offer, then decide who sees it and where it…

16 February 2026

Keep a product catalogue

You can now keep a product catalogue in myne so category and item offers line up with what you sell. Review products under Settings, then u…

15 February 2026

Category and product offers

You can now build category and product offers, so a deal can apply to coffee, mains, or a named item—not only the whole bill. Choose the ty…

15 February 2026

Link a card from a POS sale

You can now link a card from a POS sale. The customer scans after they pay, shares their details, and that payment can attach to their prof…

9 February 2026

Turn on Wallet Pass

You can now turn on Wallet Pass so customers add a branded pass to Apple or Google Wallet. When points or cashback show on the pass, custom…

8 February 2026

Add a pass to iPhone

You can now add a myne pass to iPhone with Apple Wallet after join. Customers keep a scannable card on their phone, and staff can scan it a…

8 February 2026

Import customers from CSV

You can now import customers from a CSV so a list you already hold lands as profiles in myne. Map the columns, upload the file, then check…

2 February 2026

See unidentified spend

You can now see unidentified spend: visits and POS activity where myne does not yet have a name or contact details. Review those visitors,…

2 February 2026

Keep marketing opt-ins on profiles

You can now keep marketing opt-ins on each customer profile. Email and SMS consent are stored separately, so you can check before you campa…

1 February 2026

Link a card to a profile

You can now link a payment card to a customer profile so later POS spend can attach to that person. After they join or scan, open the profi…

1 February 2026

Jan 26

Design how people join

You can now design how people join—what they see, what you ask, and what they can claim—in Connection Flows. Set a default for everyday tra…

26 January 2026

Connection pages for each entry

You can now give each join entry its own connection page, so a table QR and a campaign link can show different offers. Curate the screen, t…

26 January 2026

Ask the right details on join

You can now choose which details people give you on join, so the form matches how you contact them later. Keep required fields short, and c…

25 January 2026

Connect Square

You can now connect Square so sales, orders, and Square customers show in myne. You can pull history when you connect, and new sales keep c…

25 January 2026

See every customer in one list

You can now keep every customer in one list in myne. Search, filter, and open a profile so the team have all the data to serve — without re…

19 January 2026

Open a full customer profile

You can now open a customer profile and see visits, spend, messages, and linked cards in one place. Use it at the counter, or when you need…

19 January 2026

Set up your locations

You can now set up each venue as a location in myne, so join links, offers, and reporting follow the site. Add the places customers visit,…

18 January 2026

Share a join link or QR

You can now share a join link or QR so people connect from a table, poster, or message. Print or send the code, and they land on the join e…

18 January 2026