Keep marketing opt-ins on profiles
Published · Updated
You can now keep marketing opt-ins on each customer profile. Email and SMS consent are stored separately, so someone can agree to one and not the other.
Check those preferences before you send a campaign. If a customer tells you at the POS that they want to opt in or out, update it on their profile. Join forms can capture the same choice when people first connect.
Open a customer from Customers and check Marketing Preferences. To collect consent on join, use Settings → Connection Flows.