See SMS and email engagement
Published · Updated
You can now track SMS and email engagement after a campaign sends, so you can tell who opened, clicked, or bounced without leaving Conversations.
Open the campaign from Sent for the numbers. You can still export a list when you need it elsewhere. Delivery and engagement sit on the send, not on a separate report.
Open Conversations → Sent and select the campaign. See Inbox, Outbox & Sent and Campaigns Overview.