Customers
Understand & Organise your customers
Understanding Known vs Unknown Customers
Understanding the difference between known and unknown customers helps explain how myne recognises guests and personalises experience.
Customer Groups
Learn about customer groups in myne. How they work and help you understand customer behaviour and drive engagement
Managing Customer Groups
Control how your customer groups update, sync to connected apps, and remain accurate across your marketing stack.
Customer Group Criteria Explained
Learn how criteria work in customer groups. Combine conditions with AND/OR logic to segment customers by behaviour and attributes.
Bulk Import Customers
Bulk import and update customer records via CSV. Create profiles, update data, and trigger automations across connected platforms
Using the QR Code Builder
Create and manage QR codes for customer check-ins, table ordering, and Dynamic Connection Pages across your venues.
Setting Up Your Check-in Flow for Lightspeed O-series
Link customer payments to profiles, track visit behaviour, and build loyalty—one scan at a time with myne's check-in flow
Using Digital Passes to Recognise Customers
Digital customer cards that let staff recognise customers at the counter and link in-store transactions to customer profiles.
Link customer cards and capture details in-store with QR codes
Scan a QR code, share your details, and your card links automatically. Card link loyalty turns unknown visits into known customer relations…
Pre-filling form fields from rich links
Use URL query parameters to pre-fill customer details on connection pages and forms. Personalise signup links for email, SMS, QR codes, and…