Customers
Understand & Organise your customers
Understanding Known vs Unknown Customers
Understanding the difference between known and unknown customers helps explain how myne recognises guests and personalises experience.
Customer Groups
Learn about customer groups in myne. How they work and help you understand customer behaviour and drive engagement
Managing Customer Groups
Control how your customer groups update, sync to connected apps, and remain accurate across your marketing stack.
Customer Group Criteria Explained
Learn how criteria work in customer groups. Combine conditions with AND/OR logic to segment customers by behaviour and attributes.
Bulk Import Customers
Bulk import and update customer records via CSV. Create profiles, update data, and trigger automations across connected platforms
Using the QR Code Builder
Create and manage QR codes for customer check-ins, table ordering, and Dynamic Connection Pages across your venues.
Setting Up Your Check-in Flow for Lightspeed O-series
This guide is for Lightspeed O-Series. Link customer payments to profiles, track visit behaviour, and build loyalty with myne's check-in fl…
Using Digital Passes to Recognise Customers
Digital customer cards that let staff recognise customers at the counter and link in-store transactions to customer profiles.
Link customer cards in-store with Lightspeed or Square
For Lightspeed and Square, customers scan a QR, share their details, and staff add them to the sale so the card links when they pay. Tyro v…
Pre-filling form fields from rich links
Use URL query parameters to pre-fill customer details on connection pages and forms. Personalise signup links for email, SMS, QR codes, and…
Import advanced customer fields with CSV
Export includes custom properties as extra columns. Customer import writes matching columns onto the profile. Leftover rows wait on Custome…
Custom properties
Define custom properties under Settings → Brand → Properties, then use them on profiles, forms, and customer CSV import and export.
Import customers with CSV
Import a customer group CSV to create or update profiles, including matching custom properties. Leftover rows wait on Customer imports.