Conversations
Use myne to communicate with your customers and contacts
What is Conversations
Learn what Conversations is and how your business can use it to build stronger customer relationships.
Campaigns Overview
Learn how Campaigns help you communicate with customers through one-off SMS and email messages. Discover how to target groups, create messa…
How to Create a Campaign
Set up targeted customer campaigns in myne—from audience selection through personalised messaging and scheduling.
Inbox, Outbox & Sent
Manage customer communications across the Inbox, Outbox, and Sent views. Filter messages by type, track delivery status, and keep conversat…
Advanced Instagram Automations
Turn Instagram engagement into tracked customers using keyword-triggered automations, repeat rules, and connection links that create custom…
Using Automations with Instagram
Automatically reply to Instagram messages, comments and mentions with static, AI personalised, or template-based responses to convert socia…
STOP and START for SMS
Customers opt out of SMS marketing by replying STOP, and opt back in with START, UNSTOP, or YES. Check the result on Marketing consent hist…