Integrate with me&u
Increase loyalty by creating bespoke promotions and loyalty campaigns for every me&u customer
Published · Updated
Lakshey
Integrate myne with me&u to deliver personalised promotions through the me&u ordering experience — based on real visit and spend behaviour. Offer unique promotions to each customer. Whether the customer has connected with your business via pos, check-in, ordering or online, myne builds an omni-channel customer profile which ties into me&u.
This integration is designed for hospitality venues using me&u’s QR ordering and pay-at-table flow (serve), where guests scan a QR code to view a digital menu, place orders, and pay from their phone
You can also sync your me&u connect CRM to import customers into myne and export customer groups as tags into me&u connect.
How it works:
Head over to our me&u page on our website to learn how me&u ordering works with myne
Use me&u as your QR table ordering or online service
Sign up customers for loyalty and reward them using myne
Setup
Enable in myne
To enable the integration between me&u serve and myne, contact myne at hello@myne.network to get started.
You’ll be given a unique Program ID & Venue ID to enter into your myne account. This will be supplied by me&u as part of your subscription with their ordering service. Simply let them know you want to connect to myne for loyalty.
Log into myne
From the left-hand menu, click Settings (cog) → Integrations
Find me&u and select View integration
Enter your Program ID & Venue ID into the respective fields
me&u connect
For me&u connect. Simply hit the connect button on the integrations page next to me&u connect and you will be asked to log into your account. Enter your details and a sync will be established.
How Loyalty works with me&u
You can configure Promotions, points based loyalty and/or cashback to work with me&u.
Apply Automatically
A few terms to remember with me&u and promotions.
Deals = auto-applied promotions (they apply automatically when eligible)
Offers = manually selected promotions (the customer chooses to apply one)
Allow Stacking with other Promotions
Stacking controls whether multiple promotions can apply to the same order.
Deals on deals (auto-applied promotions): stacking determines whether multiple auto-applied promotions can apply together.
Offers on offers (manually selected promotions): customers can only select one manual offer at a time. This helps avoid situations where a customer unintentionally replaces one offer with another, with no way to restore the original offer.
Manually applied offers will override auto-applied deals
How it works for customers
Customers are shared between myne and me&u
When the integration is enabled, customers created in myne are automatically made available in me&u so they don’t need to re-register.
Customers can also start in me&u
If a customer’s first touchpoint is me&u (for example, they scan a QR code and order), they can register via me&u and become a customer that myne can recognise. These customers sync to myne every 15 minutes.
If you require more information email us at support@myne.network