Using myneAI to analyse your business
Explore your business data through natural conversation
Published
While Signals helps you visualise your business through dashboards, myneAI helps you explore your data through conversation.
Instead of searching through reports or applying filters, simply ask a question in plain language. myneAI analyses your business data and provides answers, explanations, and recommendations to help you understand what's happening.
Whether you're investigating a trend or looking for new opportunities, myneAI makes analysing your business faster and more intuitive.
Ask questions naturally
You don't need to learn special commands or reporting tools.
Simply ask questions as you would another person.
For example:
Why did revenue increase last month?
Who are my highest-value customers?
Which promotions generated the most repeat visits?
How many new customers have we gained this week?
Which products are most popular with returning customers?
The more specific your question, the more focused the results will be.
Explore trends and opportunities
myneAI can help you move beyond the numbers by explaining trends and highlighting opportunities you may have overlooked.
For example, you can ask:
Why are Tuesday sales lower than usual?
Which customer segment is growing the fastest?
Have repeat visits improved since launching our loyalty programme?
What should I focus on this month?
These conversations can help you identify opportunities to improve customer engagement, increase revenue, and strengthen retention.
Continue investigating
Every answer can lead to another question.
If myneAI identifies an interesting trend, continue the conversation to learn more.
For example:
Show me the customers behind this trend.
Compare this with last quarter.
Break this down by location.
What products contributed most?
Each follow-up builds on the previous response, allowing you to investigate your data naturally without starting over.
Turn insights into action
Once you've identified an opportunity, you can take action across myne.
For example, you might:
Create a Customer Group.
Build an Automation.
Launch a Promotion.
Create a Task.
Build a custom dashboard to track the results over time.
This makes it easy to move from understanding your business to improving it.
Best practices
To get the most from myneAI:
Be specific about what you're trying to understand.
Include timeframes where relevant.
Ask follow-up questions to explore trends in more detail.
Think of the conversation as an ongoing investigation rather than a single question.
You don't need to know exactly what you're looking for—sometimes the most valuable insights come from asking "Why?" or "What happened next?"
What's next?
You've now explored the core features of Signals—from understanding your dashboards to creating custom reports and analysing your business with myneAI.
As your business grows, continue using Signals and myneAI together to uncover new opportunities, understand your customers, and make more informed decisions.