Common tasks with myne AI Chat
Discover common tasks you can do with myne AI Chat
Published
Using myneAI Chat
myneAI Chat is designed to help you find answers and complete tasks using natural language. Simply ask a question or describe what you want to achieve, and myneAI Chat will guide you through the process.
Whether you're analysing your business, finding customers, or building automations, you can interact with myneAI Chat just as you would a colleague.
Analyse your business
Ask questions about your sales, customers, or business performance and myneAI Chat will surface the information you need.
For example:
What were my sales last week?
How did revenue compare to last month?
Which products generated the most revenue in July?
You can continue asking follow-up questions to explore trends, compare periods, or better understand what's driving your results.
Find and understand customers
Need to locate a specific customer or understand a group of customers? Describe what you're looking for in plain English.
For example:
Show me customers who haven't visited in six months.
Who are my top 20 spenders?
Find customers from the Inner West.
Once you've found the right customers, myneAI Chat can help you explore their behaviour, create a Customer Group, or continue analysing the results.
Create Customer Groups
Describe the audience you want to target and myneAI Chat can help build the Customer Group for you.
For example:
Create a group for our regular customers.
Find customers who spent between $50 and $200 last month.
Once created, the group can be used in Campaigns, Automations, Promotions, and other areas of myne.
Build Automations
myneAI Chat can help create Automations by turning your ideas into workflows.
For example:
Send a thank-you message after a customer's first purchase.
Remind customers to come back after three months of inactivity.
It will guide you through selecting the appropriate triggers, conditions, and actions before your Automation is ready to use.
Create tasks
You can also use myneAI Chat to create follow-up tasks for yourself or your team.
For example:
Create a task to follow up with John Smith.
Remind me to contact our VIP customers on Friday.
Tasks can then be assigned and managed within myne.
Tips for better results
To get the most from myneAI Chat:
Be specific about what you're looking for.
Ask questions naturally—there's no need to use technical language.
Ask follow-up questions to refine or explore the results.
Use contextual chat when available, as it already understands the page you're viewing.
AI that works with you
You don't need to know exactly where every feature lives in myne before you can use it.
Simply describe what you're trying to achieve and let myneAI Chat help you find information, complete tasks, or guide you to the right part of the platform.