Add a form to your website

A form lets connect with your brand or send an enquiry from from your website. When someone submits, myne creates or updates their customer profile with the details you collect.
If you choose Business and contact, it can also create or update a business account.

Every brand can create and manage connection forms under Settings → Brand → Forms.

Create a form

Go to Settings → Brand → Forms.
Select New form.
Enter an Internal name (for example, Event sign-up).
Under Form creates, choose:
- Contact — a customer profile only.
- Business and contact — a business account and a contact, for partner or wholesale enquiries.
Optional: set an Activity title so submissions show a clearer name on the contact timeline. Leave it blank to show Submission.
Leave Remember answers on this device on if returning visitors should see their last answers. Turn it off if each visit should start blank (pre-filled links still work).

A new form starts with first name, last name, email, and terms. Save when you are ready — you can keep editing later.

Add fields

Open the Fields section and select Add field:

Add existing property — a custom property you already keep on profiles. See Custom properties.
Add standard field — built-in details such as phone or date of birth.
Add form question — a question that stays on this form (for example an event comment). Turn Save to profile on only if you also want it stored on the customer or business.
Create new property — a reusable field you can use again on other forms and profiles.

A form needs enough identity fields to be Ready for connect before you can pick it on a connection page. Incomplete forms can still be embedded or shared.

After submit

In After submit, choose whether people see a confirmation message or are redirected to a URL.

You can also enter addresses under Email submissions to (one per line). Each submission is emailed to those addresses, and replies go to the person who submitted.

Optional: use the Journey section to enrol the contact on a journey after they submit.

Share a hosted link

Open the form and expand Share, or use Prefill link on the Forms list. Choose a location, then copy the link. You can add field values to the URL so some answers are already filled in. See Pre-filling form fields from rich links.

Embed the form on your website

You need access to add HTML or custom code on your website (or help from whoever manages your site).

Go to Settings → Brand → Forms.
Find the form and select Copy embed code.
Under Layout, choose:
- On page — the form shows where you paste the code.
- Button — a button on your page opens the form in a popup. Enter the Popup button text (for example, Join our loyalty program).
Select Copy code and paste it into your page HTML, CMS block, or site-wide custom code.

For an on-page embed, put the code in the section where the form should appear. For a button embed, put the button where you want it (header, footer, or next to a call to action). Publish your site, then check the live page.

An on-page embed has no extra padding around it. Add spacing in your page builder if you need room above or below.

Style the embed

Colours and the submit label are set under Form styling when you edit a form. Those colours apply to all website embeds for the brand.

You can set:

Form background
Input background
Submit button colour and Submit button text colour
Submit label
Loading image
Show “Powered by myne” attribution

Leave a colour blank to use your brand colours from Settings → Brand. Form styling applies to the form itself — on the page or in the popup — not to the Button layout trigger on your website. That button uses your site’s styles. The form uses your website’s font.

The preview in myne is a simplified colour check. Always confirm the live website after you publish.

Website tracking

Website tracking is not required for the form to submit, but it is the way myne links earlier page views to the person who signed up.

Set it up under Settings → Brand → Tracking: copy the tracking snippet, add your site under Allowed domains, and install the snippet on the same domain as the form. See Add myne website tracking to your site.

Use the form in myne

You can also attach a saved form when you require customer details on a connection page, promotion, or content item. Choose the saved form instead of building the fields on that page.

When someone submits, their answers sit on the profile according to the fields on the form. The activity title you set appears on their timeline.